First and foremost, you'll need to make sure you've got the latest version Windows Media Player installed. Click here to download/install Windows Media Player
NOTE : For users of OS X 10.3 and above, we strongly recommned downloading the Flip4Mac Quicktime WMV Component, as Microsoft's Windows Media Player for Mac is no longer supported by Microsoft and we have verified 100% compatibility w/the Flip4Mac WMV Components.
We support all modern browsers which include : Internet Explorer (Windows) 5.5 - 7.0, Mozilla's Firefox (all platforms and release versions), Apple's Safari (all versions), and Opera 8.0+. There are known issues with the Macintosh version of Internet Explorer, IE 5.0 for Windows, and of course non-graphical browsers. We strongly recommend using Mozilla's FireFox browser on whatever your platform of choice is.
I SEE the stream, but can't HEAR the stream
Let's run through the checklist here - have you checked to make sure you're able to hear audio from your computer at all? Try opening a known media file locally in your Media Player, or MP3 player (like Apple's iTunes). If you have no media files to test, and you're using Microsoft Windows 2000 or XP, click on the little speaker icon in your taskbar and click around in there, listening for sounds coming out of your speakers. Also make sure your speakers are actually powered on and the volume is turned up to a level appropriate for your listening preferences (it sounds obvious, but sometimes we forget to check little things like that)
If you're not getting any sound at all out of your computer, and you're using Windows 2000 or XP - click the speaker icon in your taskbar, and verify that your sound drivers are setup correctly. If you don't know what that means, here's a helpful document to explain it all.
Macintosh users, using Mac OS X, can check their system's sound control panel in "System Preferences" under the Apple menu in the left corner of the screen. Check through the panel to make sure all the volume sliders are turned up to their full capacity - and interacting w/these sliders should produce short audio beeps and clicks to verify your speakers are working properly.
If you're getting audio out of other media players on your computer, and you've checked your sound settings and checked to see that our embedded Windows Media Player stream's volume slider is at the maximum level - then perhaps you should try upgrading your Windows Media Player. You can upgrade Windows Media Player by clicking here
Barring all of the above... feel free to e-mail our support techs and describe your particular issue. We'll ask to make sure that you've actually exhausted ALL of the options provided above, and we'll need as much information about your setup as possible if we're to be of any help at all.
I HEAR the stream, but can't SEE the stream
8 outta 10 times, this is a simple matter of having an out-of-date version of Windows Media Player. You can upgrade Windows Media Player by clicking here. Another of the possibilities could be that Windows Media Player is not configured correctly and you're actually viewing the stream via RealPlayer - in which case, a simple re-installation of Windows Media Player will solve your problems. The only other solution we know of is that our stream is having issues and will be resolved in as timely a manner as we possibly can.
Barring all of the above... feel free to e-mail our support techs and describe your particular issue. We'll ask to make sure that you've actually exhausted ALL of the options provided above, and we'll need as much information about your setup as possible if we're to be of any help at all.
What time is (show name) on in MY area?
We can't say for sure what time any show is on in YOUR area, but we do have a robust schedule page that lists all showtimes in our area (Los Angeles, CA). Since all times are PST, just compare the time on the official Vlaze .com clock to your time and do the math. Yes, we hate math too.
To access the schedule, simply click the "live schedule" link at the very top of any page, and voila!